Swissman said the difference between VIP Mobility and other solutions in the industry is that “VIP Mobility is the only truly cashless and contactless product that’s out there. Those are great, but what it comes down to is the overall improved customer experience.” “Social distancing is obviously important and fits timely into cashless contactless touchless gaming. “The guest experience is what we’re doing,” said Justin Sprague, vice president of marketing at Las Vegas-based Global Payments Gaming Solutions. In July 2020, Downstream Casino Resort in Quapaw, Oklahoma, hosted the trial of VIP Mobility that was first showcased at the 2018 Global Gaming Expo in Las Vegas. The Viejas Casino & Resort, which was built in 2013, is owned by the Viejas Band of Kumeyaay Indians.
